Customer service Staff (Import-export Staff_Hà Nội)

JOB DETAILS:

* Customer service (40%): take care service after sales
- Make contract, receive & understand clearly customer’s requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Make reports
- Update, track order status, regularly update the data & delivery schedule on ERP system
* Import- export process (30%):
- Check legal methods to reduce import taxes, using CO/bonded warehouse
- Responsible for handling and completing import and export documents (don’t need to open Customs declaration)
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Work with forwarders (mainly in Supplier list) to get quotes
* Purchasing (20%): If without experience, company can provide training for this
- Release & follow PO, solve issues, receive goods, check docs & chemical data (MSDS, COA, TDS,...)
- Maintain a good relationship with suppliers
- Feedback with suppliers on the quality and quantity of goods received
- Check contract, payment term....
- Check inventory, prepare purchase order after receiving requests from customers
* Other tasks assigned by manager (10%)

JOB REQUIREMENTS:

- Must have: Minimum 2 years of import- export experience, good understanding about import taxes (import chemical products is a plus)
- Must have: At least 2 year of experience working with Customer
- Having a sense of strong responsibility and time management.
- Good English for job (4 skills)
- Bachelor’s degree in Supply Chain, Logistics, Import- Export, Economic or similar field.
- Good service mindset to Customers and internal customers

SKILLS and OTHERS:

- Flexible, Progressive, Energetic
- Live near company is a plus
- Good data analysis skills is a plus
- Good Microsoft Office skills (excel)
- Hardworking, Attention to details, High responsible

Laptop, Chế độ bảo hiểm, Du Lịch, Du lịch nước ngoài, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:36:12