Customer service Staff (kinh nghiệm XNK_Hà Nội)

JOB DETAILS:

* Customer service (40%): take care service after sales
- Make reports
- Make contract, receive & understand clearly customer’s requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Update, track order status, regularly update the data & delivery schedule on ERP system
* Import- export process (30%):
- Responsible for handling and completing import and export documents (don’t need to open Customs declaration)
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Check legal methods to reduce import taxes, using CO/bonded warehouse
- Work with forwarders (mainly in Supplier list) to get quotes
* Purchasing (20%): If without experience, company can provide training for this
- Maintain a good relationship with suppliers
- Feedback with suppliers on the quality and quantity of goods received
- Release & follow PO, solve issues, receive goods, check docs & chemical data (MSDS, COA, TDS,...)
- Check contract, payment term....
- Check inventory, prepare purchase order after receiving requests from customers
* Other tasks assigned by manager (10%)

JOB REQUIREMENTS:

- Must have: Minimum 2 years of import- export experience, good understanding about import taxes (import chemical products is a plus)
- Must have: At least 2 year of experience working with Customer
- Good service mindset to Customers and internal customers
- Having a sense of strong responsibility and time management.
- Bachelor’s degree in Supply Chain, Logistics, Import- Export, Economic or similar field.
- Good English for job (4 skills)

SKILLS and OTHERS:

- Hardworking, Attention to details, High responsible
- Flexible, Progressive, Energetic
- Good Microsoft Office skills (excel)
- Live near company is a plus
- Good data analysis skills is a plus

Laptop, Chế độ bảo hiểm, Du Lịch, Du lịch nước ngoài, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 13:45:31