Customer Service Team Leader

Control Team roster to be efficiencies and work with QAs/Trainers to gather feedback regarding productivities and quality problems for service improvement.
Lead, manage & develop a team, helping them to achieve their full potential and maintain high standards and quality of work.
Performance management: career counseling, coaching, performance development, 1:1&039;s mentoring, Team huddle, Ops calibration etc... to make sure the team achieves the glide goal.
Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals
Ensure that all services are delivered within the framework core values and in line with existing policies and procedures
Create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed

Experience in a high- growth organization strongly preferred.
University/Colleges required.
Experience in E- Commerce, Customer Service, Consultant, Data, and Moderation,..
1- year minimum as team leader position.
Good at English.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:25:26