Customer Service

Responsibility:

Manage amounts of incoming phone calls.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Follow communication procedures, guidelines and policies.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.

Requirement:

Prioritize candidate: customer support experience or experience as a Client Service Representative
Customer orientation and ability to adapt/respond to different types of characters.
Strong phone contact handling skills and active listening.
Ability to multitask, prioritize, and manage time effectively.
No required Experience, accept Fresher. Can work at night hours.
High school diploma minimum.
Excellent communication in English and presentation skills.

Benefit:

Types of Insurance according to legal regulations.
Team building, company trip, party,...
Only 1 month probation.
12- 14 days per year paid Time Off.
Gift for Bday, Holiday, Tet,...
Provided working devices.
Be trained 1 vs 1 with experts.
Highly bonus for working result.
Salary range: 15.000.000- 20.000.000 (not including commission).
Work in an international environment, professional programs.

Working place: Tinh lo 10, Tan Tao ward, Binh Tan district.
Working time: 7pm- 7am (Reality 10 hours), Mon- Fri

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Cập nhật gần nhất lúc: 2024-06-03 09:20:02