Customer Services _ E Commercial & Hospitality App_ Ho Chi Minh_ Open To Fresh

- Liaising between Guests and Partners to resolve light complexity issues via inbound,
utbound, email, chat, and messaging on various topics relevant to company business.

- Providing accurate, valid, and complete information by using the right tools, methods,
and processes.

- Report immediately serious cases/ inconstant situations.

- Ensuring a high level of customer service and a positive guest experience.

- Proactive update information/ knowledge about customer service.

*Working Time:

- 5 days/week, random off 2 days/week.
*Working Location:
District 11 _ Only one working time:
• Night shift: 20:00- 5:00

District 12:
- Shift: rotating shifts 24/7, 9 hours/shift (including 1.5 hours of rest).

• Day shift: 7:00- 16:00 | 9:00- 18:00 | 12:00- 21:00 | 13:00- 22:00

• Night shift: 19:00- 4:00 | 20:00- 5:00 |21:00- 6:00 | 22:00- 7:00

- Graduated from High School or Above.

- English in working is MUST – (100% foreigner)

- Prefer candidates can work nightshift.

- Good voice – Having mindset in CS field – Problem Solving

- Probation 2 months, full 100% salary

- Social Insurance, nightshift and OT allowance.

- Accident insurance 24/7.

- 14 days of leave/year.

- 13th Monthly Salary.

- Annual Health Checkup.

Cập nhật gần nhất lúc: 2024-04-29 11:50:32