Customer Services

Assisting with other tasks for the business development department.
Contact, provide information about the company&039;s transportation and logistics services to customers.
Coordinating with internal departments to successfully complete assigned tasks.
Designing the workflow for customer implementation.
Take care of and support necessary things for customers.
Track orders from start (quoting) to finish (customer payment).
Assess the quality of internal services and report to higher management. Recommend solutions to enhance service quality and mitigate risks.
Quote, prepare contracts and other necessary documents.
Creating regular reports to send to customers and relevant parties.
Assist the business development department in resolving any issues or complaints that arise from the service delivery process.

Having a high sense of responsibility. Being careful and hardworking. Able to handle work pressure.
Possessing skills in communication, problem- solving, teamwork, and time management.
Understanding legal regulations and principles in domestic and international trade.
Proficient in English communication. Chinese is an advantage.
Male/Female, graduated from college or higher in commerce, foreign trade, business administration, and logistics.
Having experience in transportation and logistics industry.
Proficient in using office software.

• Competenty salary
• Laptop, Travel, insurance
• 13th month bonus
• Professional working environment.

Cập nhật gần nhất lúc: 2024-09-13 10:20:03