Customer Success Executive

Investigate and work with IT and Agents to fix errors.
Database management: Ensure all hotel contents such as allotment, rates, promotions, terms & conditions,... are updated precisely and in a timely manner.
Coorperate with IT department to develop and maintain the stability of our online system and API connections
Agent relationship management: constantly communicate with agent partners during the process of developing and maintaining connections, ensuring the display of BedLinker&039;s products across all channels.
Provide administrative support to hotel partners and work closely with Contracting team to maintain long- term relationships with local hotel partners.
Conduct trainings and give instructions on the system to partners and among BedLinker Team.

Bachelor’s Degree or higher majoring in Hospitality, Economics,...
Excellent time- management.
Detail oriented, self- driven, pro- active and get things done
At least 2 years working experience in similar position within hospitality or e- commerce operation (Online Travel Agency background is a plus
Flexible and quickly adapt to the latest guidelines/changes on the policy and procedure
Strong skills of communication, working organization and problem- solving.
Fluent in English written and verbally

Laptop, Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-30 05:00:03