Customer Support (English Required)

Objective:

Provide pricing and delivery information
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Can support overtime/ night shifts (if needed) as the customers are foreigners
Write contents and post information on Social networks
Support and make report required by Supervisors/ Manager.

Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+ or equivalent
Candidates must possess Bachelor&039;s degree in Hospitality/Tourism/Hotel Management
, Business Studies/Administration/Management, Commerce or equivalent
Proficiency in MS Excel and Word, communication skills.
Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus
Ability to work under pressure, Good problem solving.

SALARY RANGES & COMPENSATIONS

A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
Outdoor activities with company support: company trip, birthday gift, mid- autumn gift, 13th- month salary, Year- end party, etc.)
Salary: Negotiable based on experience and track records. Overtime: 150% salary

Hours & Availability: Full Time (8h – 17h30 Mon – Fri & every other Saturdays)
Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-05-21 18:15:03