HOW WE IMAGINE YOU
You love fashion and celebrate self- expression. You have excellent analysis, prioritization and organizational skills. You have a track record of commerciality, people management and an understanding of customer service.
You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail- oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.
WHAT WE EXPECT FROM YOU
As a Deputy Manager/ Section Manager, you are an integral part of the brand image. Your strong leadership skills and retail experience will set the example for your team while manage the department in accordance with company standards, working closely with the regional team to achieve the store&039;s objectives and support the entire team. Your main responsibilities will be:
Commercial/Visual:
Analyze daily Information and reacts to it accordingly.
Work alongside the management team to ensure that the best RFID practice is in place at all times.
Control products level in the store.
To be in charge of planning the commercial and visual activity of the store in a daily/ weekly/seasonal manner.
To ensure that the shop- floor layout and new lines are merchandised according to the company guidelines.
Customer Service:
To ensure a high level of customer service is offered in the store.
Monitor and support customer service action plans.
To solve and manage customer issues as they arise and refer to the senior management team when necessary.
To understand and reinforce the company return policy.
To support customer service with product knowledge and awareness of the following:
- Offering alternatives
- Replenishment of best sellers
- New arrivals
Shop- floor & Sales Management:
Manage and motivate the team to increase sales and ensure efficiency.
To ensure standards are maintained during the day and at closings.
To communicate with the management team on a daily basis with information regarding personnel and product.
To be aware of the daily and monthly budgets to meet and exceed them.
Team Management:
To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc).
To assist in the development and retention of an effective team.
To lead and keep a high level of motivation within the department.
To guarantee the adequate induction and follow up on training for new team members.
Health & Safety:
To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
WHAT WE OFFER
Be trained in a professional environment.
Social insurance.
Monthly commission bonus.
Opportunities to develop career path in fashion retail.
Parking Allowance.
Employee Discount.
Annual performance bonus.
13th month salary.
12 annual leave/year.
