Report to various stakeholders of the organization, Service & Operation Manager, Board of Directors.
Individuals working as an E- commerce Operations Executive need to communicate with the higher management team to prepare a strategy for operations to run efficiently.
Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers.
Monitor the condition the inbound inquires of customer’s accounts and reply timely to ensure response time is optimal.
Need to understand the business and products of given accounts/customers to complete operations for customer on the E- commerce platform.
Responsible for customers/accounts performance on the E- commerce platform by managing the entire operations from maintenance and optimising account performance to responding of inquires and negotiating with international buyers.

Education level: Bachelor’s degree in Economics, Business Administration, Foreign Trade , Export or some related fields.
Good knowledge about Incoterms, International Payment, B2B, Logistics, E- commerce.
Good at English in 4 skills. (IELTS 6.0+)
Year of experience: 1 year in Export Consultant Executive.
Sales and account management experience, Strong communication and negotiation skills, Experience in generating leads and closing sales

Salary: 10 million- 13 million (negotiable based on ability)
Receive thorough training on products and skills during the working process from experienced managers of Ihub and Alibabacom Group.
Full salary insurance, 12 days annual leave + 3 days sick leave.
Work location: HCM Office: Sala Urban Area, No. 21- 23 B4 Street, An Loi Dong Ward, Thu Duc City, Ho Chi Minh City.
Clear promotion path, full benefits.
Reasonable salary, business performance bonuses, incentives, training, rotation, and management upgrading according to company regulations.
Working hours: Monday – Friday ; From 8:30 a.m. to 5:30 p.m.
Working in a multinational environment, opportunities for personal and career development.
Participate in company trips, YEPs, and attractive program events

Cập nhật gần nhất lúc: 2024-06-06 01:55:03