E-Key Account Lead Shiseido Cosmetics Vietnam CO., LTD

Category Operations:
• Cooperate with internal cross- functions (accounting, brand marketing, logistics,…) and external partners (platforms, social agencies, enablers..) to map out channel strategy & achieve the set KPIs & project objectives for total brands and different channels in- charge
• Competition landscape market insights & networking knowledge to bring greater knowledge to category
• Ensure all operation tasks going smoothly (PO, credits, refunds, stocks available…) and deliver supports on time (samples, gifts...) with close supervision for each team member
• Reports & Data analysis of store operations with deep- dive insights per category/brand/plan to strengthen store performance.
• Responsible for e- platform operations, including promotion planning, stocks demand forecast, customer relationship management, campaign participation management and other systematic operations tasks
NMV & P&L control:
• Analyse store- related data and recommend improvement plans for store revenue based on results, store optimization, and merchandise ratings
• Collaborate with management on NMV goals, planning and forecasting
• Identify opportunities to grow GMV via Buyers/ Orders/ ARPU.. and control related costs (commercial, marketing, media..) with data- driven approach per brand & channel
• Responsible for account GMV with platform & Netsales with internal with strong P&L report & analysis
• Control & reconcile cost with distributor or platforms

• Strong interpersonal, relationship and communication, listening and negotiation skills
• Team management with integrity and a strong sense of leadership with at least 3- 4 years in KAM lead experience
• Analytical skills to deep- dive data with insightful recommendation for improvements (advanced Excel with PowerBI, SQL.. is a plus)
• Commercial driven mindset with cross- platforms knowledge including but not limited to Lazada- Shopee- Tiki- TikTok- Socom & future platforms upon business requirement, flexible & collaborative attitude, looking to make an impact within team & company

Social insurance, health insurance, unemployment insurance- from starting date

14 days annual leave

Laptop

Cập nhật gần nhất lúc: 2024-03-27 23:26:14