F&B Supervisor / Giám sát nhà hàng

Effective problem solving skills to include the ability to collaborate with others.
Represent to attend daily briefing and responsible for outlet operation when absence of Managers
Maintain a clean, clear and organized work environment.
Becomes familiar with hotel services in order to answer questions and provide guest assistances.
Perform side work duties as assigned.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies to include but not limited to health and safety.
Must be able to memorize guest orders and then deliver those orders accurately to the right guest.
Provide personalized service to all VIP’s and SA guests.
Review daily arrivals to ensure proper handling of VIP&039;s, return guests, groups, etc.
Ensure adherence to all corporate core standards
Must have the ability to work fast and multi- task.
Systematically conduct standards tests during shifts and communicate training and re- training needs to manager.
Greets and welcomes all guests in a pleasant and professional manner.
Train the staff and supervise them in the performance of their duties.
Initiate conversation with guests about the property, events and promotions.
Add – cash handling

Must be able to perform basic mathematical computations.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Must present a well- groomed appearance.
Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. English is required. Bi- lingual is preferred.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Outgoing and gregarious personality is required.
Good knowledge of food and beverage is required.
Vocational School Certificate is required.
Must be able to work any shift any day.

Phí dịch vụ
Cơm ca
Bảo hiểm
Đào tạo và phát triển
Khám sức khỏe hàng năm
Phép năm

Cập nhật gần nhất lúc: 2025-12-03 20:25:02