Freight Key Account Manager

Main roles:

Financial Integrity: Ensures accurate billing and financial reporting through collaboration with the reconciliation team.
Project Management: Leads projects that enhance services, keeping GHN competitive and adaptable.
Customer Satisfaction: Manages compensation and resolves issues promptly, ensuring high client satisfaction and retention.
Client Relationships: Strengthens and expands partnerships with key e- commerce clients, driving revenue growth and market share.
Operational Efficiency: Manages logistics operations effectively, leading to cost savings and improved service delivery.
Revenue Growth: Supports strategic planning and growth by accurately forecasting volumes and identifying opportunities.

KNOWLEDGE

Basic knowledge of delivery and logistics services in Vietnam, including market characteristics and competitors.
Bachelor’s Degree: A degree in Business Administration, Logistics, Supply Chain Management, Finance, or a related field is preferred.
Strong understanding of e- commerce operations in Vietnam and trends in Southeast Asia and other markets.

EXPERIENCE

At least 3 year of experience in Account Management, B2B Sales, Business Development, or a similar role with a focus on operations and project management.

SKILLS

Decision- making skills based on data analysis and projected outcomes.
Strong collaboration skills, particularly in working with reconciliation teams.
Expertise in operations and project management, with the ability to manage complex logistics processes.
Business planning skills, including volume/revenue forecasting and data analysis.

ATTITUDE

Customer- centric mindset, focusing on client satisfaction.
Open- minded with the ability to adapt to changes and maintain flexibility.

Accident support according to the Company&039;s policy
Special Health Care Insurance for you and 1 family member (after probation time)
Social insurance (SI), Health insurance (HI) and Unemployment insurance (UI) according to the Law
13th month bonus, Performance Pay bonus
12 days of annual leave
Regular health check (once a year)
Employee training program

Cập nhật gần nhất lúc: 2024-10-17 10:35:03