Hà Nội - Nhân viên IT (IT Support / IT Helpdesk)

Daily follow- up with IT Helpdesk operation, manage, maintain PCS, laptops, printers, and IT devices.
Be responsible for IT support at the head office, warehouses, and also for store support (opening, closing stores, IT- related problems at stores, ...) in the North region.
Perform other tasks as assigned by the IT Support service- Team leader (North)/IT Infrastructure and Support Manager.
Support directly at level 1 with troubleshooting, identifying the root cause of desktop management, telecom, camera, Attendance Machine, video conferencing, stores, warehouses support, LAN… Ensure there is no future occurrence of the same incident, and also ensure that the incidents are resolved following agreed SLAs.
Execute the maintenance plan of IT devices every year for the North region.
Report periodically to the IT Support service- Team leader (North)/IT Infrastructure and Support Manager.
Coordinate with suppliers to check and repair computer devices, and IT equipments, ...
Manage, and update IT Asset list (Laptop, Desktop, Computer list, Printer, ...).

- Active, creative, able to work independently and in groups.
- Have time management skills and problem- solving skills.
- Good skills in computer and IT devices.
- Honesty, hardworking.
- Gentle: Male
- Graduated from College / University majoring in Information Technology, Electronics, Telecommunications.
- Age: 25- 35

Cập nhật gần nhất lúc: 2023-12-10 07:10:19