[Hcm] - Customer Service Warehouse (Work For 6 Months)

Provide complete and accurate information between departments, support each other in resolving complaints from customers in the efficient way.
Close the orders delivered in the previous month.
After the orders on the system are completed, print the Delivery Note + PO then pass to the Accountant Team to issue invoices if necessary or transfer it to the Delivery Team.
Receive special notes from the CS Team in the office and Sales Team to remark on the Delivery note.
Support to create orders as assigned by the CS Supervisor.
Create orders for internal staff.
Other tasks assigned by the CS Supervisor.
Process returned orders on the system.
Track the status of orders on the system: shortage, need to change information, replenishment... to ly deal with relevant departments.
Remind Sales on orders that are in stock and have not been delivered for more than 48 hours.
Create orders to record sales out for Classic Corners.
Connect relevant departments to complete the big goal, create a good customer experience.

Food & Beverage industry is a plus.
Customer centricity.
Microsoft office knowledge (Email, excel, one drive...).
Fluent in English especially in reading and writing.
Good communication.
Hard- working, honesty, trustworthy, respectful and flexible.
Fresh graduates are welcomed.

Classic Fine Foods Co. Ltd,

Cập nhật gần nhất lúc: 2024-07-19 11:20:03