[HCM] Data Analyst

Ensure data accuracy, completeness, and timeliness within the CRM system.
Create reports and dashboards that provide valuable insights into CRM data, such as customer behavior, sales performance, and marketing campaign effectiveness.
This involves performing regular data audits, identifying and correcting data errors, and monitoring data quality metrics.
Develop and maintain data insights and performance dashboards.
Collaborate with other departments to ensure seamless data integration between the CRM system and other platforms (e.g., marketing automation tools, sales platforms, customer service platforms).
Build and deploy data models that help optimize support experience.
Independently assemble large and complex data sets that meet the business or analytical needs.

Strong interpersonal skills and ability to work with stakeholders.
Bachelor degree or equivalent.
Proven track record in executing and delivering projects independently.
Advanced knowledge of analytical tools such as SQL, PowerBI.
Familiar with User experience function and tools is good to have.
Preferred knowledge of data programming (Python, R).
Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service are a plus.

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-11-21 21:50:03