[HCM] Senior Tech Business Analyst

Scope and Responsibilities:***Requirement Elicitation and Analysis:- Conduct interviews, workshops, and meetings with stakeholders to gather and clarify business requirements.- Analyze and document business processes, workflows, and system interactions to understand current state and identify improvement opportunities.- Use various techniques such as use case modeling, process modeling, and data modeling to capture and define requirements.
***Solution Design and Validation:- Participate in solution design sessions, providing input based on a deep understanding of business requirements and constraints.- Validate proposed solutions against business needs, ensuring they address the root causes of business problems and deliver expected
***Requirement Documentation and Management:- Document business requirements in a clear, concise, and structured manner using tools like use cases, user stories, requirement specifications, and acceptance criteria.- Manage and prioritize requirements using requirement management tools, ensuring traceability and alignment with project objectives.- Collaborate with stakeholders to review and validate requirements, incorporating feedback and updates as necessary.
***Communication and Collaboration:- Serve as a liaison between business stakeholders and IT teams, facilitating communication and ensuring mutual understanding.- Translate business needs into technical requirements and specifications, effectively communicating complex concepts to both technical and non- technical audiences.- Work closely with project managers, developers, testers, and other stakeholders to ensure alignment of goals, priorities, and expectations.

Discount program for employee 50%
13rd salary; Annual Performance Review
PTI Healthcare
.- Collaborate with architects and technical leads to ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards.
***Testing and Quality Assurance Artifacts:- Test Plans: Documents outlining the approach, scope, resources, and schedule for testing activities, including unit testing, integration testing, and user acceptance testing.- Test Cases: Detailed scripts or scenarios describing steps to be executed during testing, along with expected results and pass/fail criteria.- Defect Reports: Documentation of identified defects, including descriptions, severity, steps to reproduce, and resolution status.
***Testing and Quality Assurance:- Define test scenarios and acceptance criteria based on business requirements and user stories.- Support testing efforts by reviewing test cases, participating in testing activities, and triaging defects.- Conduct user acceptance testing (UAT) with business stakeholders, ensuring solutions meet their needs and expectations.
***Training and Support:- Develop training materials and deliver training sessions to end- users on new systems, processes, and functionalities.- Provide ongoing support to end- users, answering questions, troubleshooting issues, and facilitating resolution.
***Documentation and Knowledge Sharing:- Lessons Learned Reports: Summaries of project successes, challenges, and key takeaways to inform future projects and improve processes.- Best Practice Guides: Documents outlining recommended approaches, techniques, and tools for conducting business analysis and project management.- Knowledge Base Articles: Articles or wiki entries documenting system features, configurations, troubleshooting steps, and tips for system administrators and end- users.- - - - - - - - - - - - - - - - - - - - - - - - - - -
***Solution Design Artifacts:- Solution Architecture Documents: High- level and detailed descriptions of the proposed system architecture, components, interfaces, and technologies.- User Interface Mockups: Wireframes, prototypes, or design mockups illustrating the layout, navigation, and functionality of user interfaces.- Integration Specifications: Specifications outlining how different system components and third- party systems will integrate and exchange data.
***Training and Support Materials:- Training Guides: Manuals, tutorials, or user guides providing step- by- step instructions for using the system or specific features.- Training Presentations: Slides or materials used during training sessions to educate end- users on system functionality, best practices, and tips.- FAQ Documents: Frequently asked questions and answers addressing common queries and issues related to the system.
***Continuous Improvement:- Monitor and evaluate the effectiveness of implemented solutions, gathering feedback and identifying areas for improvement.- Proactively identify opportunities to streamline processes, enhance system capabilities, and drive innovation.- Stay abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT.2. Daily Activities:- Conduct stakeholder meetings to discuss project status, gather requirements, and address concerns.- Analyze and refine business requirements, documenting them in requirement management tools.- Collaborate with development teams to clarify requirements, provide context, and resolve issues.- Review and provide feedback on design documents, user interface mockups, and technical specifications.- Participate in Agile ceremonies such as sprint planning, daily stand- ups, and sprint reviews.- Assist with user story grooming, ensuring stories are well- defined, estimated, and ready for development.- Coordinate and conduct UAT sessions with business stakeholders, capturing feedback and validating solutions.- Develop and deliver training sessions or materials for end- users on new features or systems.- Document lessons learned, best practices, and insights gained from project experiences.- Engage in professional development activities such as training courses, workshops, or networking events to enhance skills and knowledge.3. Outputs:***Requirements Documentation:- Requirement Specifications: Detailed documents outlining functional and non- functional requirements, including use cases, user stories, business rules, and acceptance criteria.- Requirement Traceability Matrix: Matrix linking requirements to business objectives, system components, test cases, and other related artifacts.- Data Models: Diagrams illustrating the structure, relationships, and attributes of data entities within the system.- Process Models: Diagrams depicting current and future state business processes, workflows, and interactions.
***Communication Artifacts:- Stakeholder Communication Plan: Plan outlining communication strategies, channels, frequency, and key messages for engaging with stakeholders throughout the project lifecycle.- Meeting Minutes: Summaries of discussions, decisions, and action items from stakeholder meetings, workshops, and requirement elicitation sessions.- Presentation Materials: Slides and visuals used to communicate project updates, requirements, and recommendations to stakeholders and project teams.
JOIN US, LET’S SEE WHAT WE CAN OFFER- Competitive salary & allowances- 13th month salary- 12 annual leave days- 24/7 accident insurance- Internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc

Cập nhật gần nhất lúc: 2025-06-02 21:35:02