COMPANY INTRODUCTION
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast- moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action- Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Data Analyst Full- time
Tính chất công việc
Toàn thời gian
JOB DESCRIPTION
NielsenIQ Customer Success team places our clients at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement, and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our clients, retailers, and employees.
Job Decription:
Develop a basic knowledge of NielsenIQ Retail Measurement Service and deliver business solutions for client performance tracking
Contribute to client satisfaction through making actionable insights/ error- free timely deliverables/ resolving queries
Support to execute, monitor, and continuously improve the delivery management and service- related tasks assigned to the workstream as report, database management, and data quality checks
Support to provide performance overview analysis and business- issue analysis to FMCG clients
Responsible for triaging of customer queries/ request (data, reports, resolution) across client category groups and tracking actions for improvement as needed
REQUIREMENTS
Graduates and have 6- 12 months of working experience in data analysis, able to join as full- time employee
Fluent in speaking and writing both English and Vietnamese, customer- orientated communication skill is a plus
Ability to work at a fast pace, in virtual and remote environments
Good sense of numeric, logical & critical thinking
Competent in Microsoft Office applications and eager to learn new platforms
BENEFITS
· Be entrusted with your own area of responsibility
· Competitive package
· Professional working environment
· Parking allowance
· Opportunity to develop career path at NIQ
HOW TO APPLY
Deadline: 23:59 8/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
35 applicants