Working hours: From Tuesday to Saturday (9:00 AM to 18:30 PM)
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Working location: Him Lam Area, District 07
Product Information: Application Form
RESPONSIBILITIES
Enhancing Product Experience for Customers
Support the Product Management team in creating exceptional “7- star” moments
Conduct market research to analyze competitors
Help define customer personas and value propositions to enhance customer journey
Assist in user research to identify common traits, pain points, and unmet needs
Student Recruitment
Assist in developing onboarding processes for students from various sources
Create content for different marketing channels
Onboarding New Students
Help develop systems for a smooth student onboarding experience
Provide clear instructions for a great initial experience
Ensure student devices and internet connections function properly
Customer Feedback & Student Support
Support the execution of feedback initiatives
Assist in conducting focus groups and surveys to gather student feedback
Help develop feedback processes on academic performance and skill development
REQUIREMENTS
Basic computer skills and Microsoft Office Tools
Advantageous: experience in education, product development, project management, marketing, etc
Good communication and writing skills in both English and Vietnamese
Strong organizational, planning, and entrepreneurial spirit
Ability to intern at least 40 hours/week (Tue to Sat) for 3- 6 months
Responsible, hardworking, and progressive
Final- year students in Marketing, Business Administration, Economics, Education, etc., with a passion for product development and project management
BENEFITS
Working in a dynamic English- speaking environment;
Support internship stamp;
Inclusive and welcoming onboarding experience: orientation, 2- week onboarding training schedule, on- the- job training, etc.
Internship Allowance of 5.000.000 VND/month;
Participate in internal activities: Friday refreshments, company dinners, quarterly birthdays, holidays events, etc.
