COMPANY INTRODUCTION
A leader in transforming travel since 1937, we continue to innovate, meeting the way you see the world and welcoming locals and travelers alike to find a point of connection. Find us at the heart of hundreds of communities in more than 70 countries worldwide.
Trợ Lý Thực Phẩm Và Quản Lý Đồ Uống Full- time
Kinh nghiệm
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JOB DESCRIPTION
Assisting in Food and Beverage Operations:
Responds promptly and proactively to address employee concerns
Creates and fosters a motivating, empowering, and team- oriented environment focused on continuous improvement and excellent customer service
Demonstrates self- confidence, energy, and enthusiasm
Provides outstanding customer service to all employees
Motivates and encourages staff to resolve guest and employee- related issues
Utilizes coaching skills across the property
Ensuring Exceptional Customer Service:
Responds quickly and proactively to address guest concerns
Understands and upholds the brand&039;s service culture
Follows up to ensure complaints have been addressed to the guest&039;s satisfaction
Delivers excellent customer service
Develops relationships with guests to build a loyal customer base, both internally and externally
Sets high service expectations for all guests, both internal and external
Takes ownership of guest complaints/problems until they are resolved or addressed by the appropriate manager/employee
Additional Responsibilities:
Complies with all corporate accounting procedures
Assists the General Manager as needed with the annual Quality audit
REQUIREMENTS
Soft management skills are required.
Fluent in English.
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1- year experience in the food and beverage, culinary, or related professional area.
BENEFITS
Health check every year
Start your career path in the biggest and one of the most prestigious hotel companies worldwide
Attractive remuneration package & 13th- month salary
05 working days/week.
Professional workplace with young, dynamic, and excellent team members
Professional training courses
60 days probation with Full salary & Social Insurance
Service charge every month after probation
Duty meal & Uniform provided
Satisfy your love of travel with distinctive Associate discounts for hotel rooms and F&B services at Marriott International hotels & resorts all over the world (11 properties in Vietnam)
Participate in team building and TakeCare activities of the team and hotel
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/9/2024
APPLY NOW
