Housekeeping Coordinator - Nhân viên điều phối bộ phận buồng phòng

• Adheres to Housekeeping standards and procedures and enforces same
• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
• Attends meetings and training sessions as required
• Receives, records, and transmits guest requests accurately
• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
• Maintains and update administrative data
• Maintains working area and equipment in a proper state of cleanliness and repair
• Is multi- skilled as a Room Attendant as well as other areas of Housekeeping
• Receives, records, and distributes various reports
• Responsible for entering accurate room status into computer daily and investigate discrepancies
• Report guest complaints to Executive Housekeeper or delegate immediately

Required Skills:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office and Front Office System
• Able to speak, read and write English

Qualification:

• High School or Diploma in Hotel Administration, Hotel Management or equivalent

Experience:

• 1- year housekeeping / administrative experience, or an equivalent combination of education and experience.

Competitive salary and benefits package
Other benefits as per Hotel policies
Dynamic and international working environment
International training opportunities and career development

Cập nhật gần nhất lúc: 2024-04-01 19:00:23