International Customer Service

Providing guidance and advice for customers about products, nutrition and wellness as trained by the company
Researching and proposing solutions to leverage customer experience
Assisting international customers with orders and after- sale services via email, chat, and social media channels
Performing other related duties as assigned
Liaising with other departments to optimize the quality as well as the efficiency of digital marketing
Resolving issues of inventory and shipments with business partners of the company

Good self- study skills and adaptability
Experience in customer services or e- Commerce related jobs is preferable
Excellent communication and interpersonal skills
Advanced English level, proficiency in written and spoken English (at least 7.0 IELTS overall or equivalent)
Willingness to broaden knowledge, especially about digital marketing
Good office computer skills
Receptiveness, honesty, patience

Special treatment for sick staff
Social Insurance, Health Insurance.
Bonus on Tet, holidays, year- end, 13th- month salary, certificate and rewards for staff with excellent performance.
Visit and funeral flowers for staff’s pass- away parents on both sides
More chances of pay rise within a year
Annual travelling and teambuilding (Vietnam and overseas)
Salary: 12- 18 million VND / month + high bonus depending on the achievements and ability of the candidate
International Children’s Day and Mid- Autumn Festival gifts for staff’s kids.
Annual health check
Special gifts on birthday, wedding day, Mar 8, Oct 20, Christmas, and Tet holidays
Benefits pursuant to the company policy. Other benefits will be negotiated during interview.
Opportunities to develop professional skills, ability, ideas and experience
Professional, dynamic and open working environment with chances of promotion
Gifts for staff with new- born babies

Cập nhật gần nhất lúc: 2024-08-05 15:00:03