IT Helpdesk

Respond directly to technical support requests.
Engage in ongoing training and development programs to stay updated on the latest technology trends and best practices.
Participate in evaluating and procuring IT equipment.
Assist employees with hardware and software issues, ensuring technical problems are resolved smoothly and efficiently.
Participate in the operation and development of the company&039;s IT systems, ensuring smooth functionality while minimizing risks related to technical, network, and information security issues.
Diagnose and resolve hardware and software- related problems.
Maintain inventory of all IT equipment, software, and licenses.
Adhere to company workflows and general regulations.

Familiarity with security systems and information safety.
Strong knowledge of hardware, software, and particularly computer networking.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Eagerness to learn and adapt to new technologies.
Bachelor&039;s degree in Information Technology, Computer Science, or a related field.

Preferred Qualifications:

Previous experience with ISO 27001 information security management systems.
Familiarity with Azure, MS Office 365, and SharePoint systems.
Experience managing Active Directory (AD) server systems.
Experience in IT support or Helpdesk roles.

Supportive and collaborative working environment.
Opportunities for career advancement and development.
Competitive salary and benefits package.
Health and wellness benefits.
Comprehensive training and development programs.

Cập nhật gần nhất lúc: 2024-12-20 20:25:03