IT Manager (ITM)

Job Summary:
Lugano Resort & Spa Cam Ranh is seeking a highly skilled and motivated IT Manager to lead and manage all information technology systems of the resort. The IT Manager will ensure the stability, security, and efficiency of IT operations, supporting daily business activities and enhancing guest experience.
Key Responsibilities:
- Lead and train IT staff; provide technical support and guidance to users.
- Ensure data backup, system security, and disaster recovery procedures are in place.
- Manage and maintain all IT systems, including PMS, POS, network infrastructure, servers, CCTV, Wi- Fi, and telecommunication systems.
- Ensure smooth daily operation of IT services across all departments.
- Plan, implement, and monitor IT policies, procedures, and security standards.
- Coordinate with vendors and service providers for system support and upgrades.
- Troubleshoot and resolve hardware, software, and network issues in a timely manner.
- Prepare IT reports and propose improvements to management.
Job Requirements:
- Good troubleshooting and problem- solving skills.
- Good communication skills in English (spoken and written).
- Minimum 2 years of experience in IT, with at least 2 years in a supervisory/managerial role, preferably in hospitality industry.
- Ability to work independently and under pressure.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Strong knowledge of hotel systems (PMS, POS, ERP), networking, servers, and IT security.
- Leadership skills and service- oriented mindset.

- At least 2 years of experience in a similar position at 5- star hotels.

- Insurance and other benefits according to company policy.
- Professional working environment at a luxury resort.
- Meals provided (if applicable).
- Competitive salary and service charge.
- Career development and training opportunities.

Cập nhật gần nhất lúc: 2025-12-21 19:10:02