Key Responsibilities:
Project Supervision and Implementation:
Manage the products and projects of the IT department (Products and Outsource), ensuring progress and summarizing results.
Manage the professional and efficient operation of the company&039;s website, including technical troubleshooting, maintenance, and data backup.
Troubleshoot and fix crucial issues that pertain to server logs, network, backend, and frontend source code.
Lead CRM projects with a focus on customization to enhance business operations.
Technology Strategy Development:
Research and implement and advise the BOD on technology solutions to develop a tech strategy aligned with the company&039;s business goals..
Develop systems for functions within new projects in response to challenging requirements.
IT Department Direction and Development:
Define and develop the direction of the IT department, including planning and operational policies.
Manage, monitor, and evaluate the performance of the IT department.
Delegate tasks, evaluate job performance, and propose rewards or disciplinary actions for staff.
Budget Management:
Compile and summarize IT department expenses monthly.
Develop and propose budgets for the IT department to ensure efficient utilization.
Infrastructure Building and Enhancement:
Ensure the integrity and security of data, network access, and backup systems.
Uphold and enhance critical IT infrastructure, encompassing operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Requirements:
Background & Experience:
Expertise in FE, BE, BA, QC, system, and security domains, including NodeJS backend, React frontend, MySQL database, and AWS system.
Bachelor&039;s degree in computer science, information technology, or a related field.
Familiarity with infrastructure such as cloud, networking, etc.
Proficiency in English is preferred.
In- depth knowledge of IT systems, infrastructure, and security.
Experience in operating server systems such as Linux and AWS.
Experience in setting up CRM deployment environments.
Proficient in IT system development, operation, and management.
Bring over 10 years of professional experience, with a minimum of 5 years in a similar role at system- sized Corporations or Companies.
Advanced knowledge of the ISO 27001 Standard.
Preferred experience in software development and current technologies.
Skills:
Strong leadership, people management, time management abilities, and communication skills.
Highly skilled in working independently, taking initiative, being proactive, and motivating team members.
Ability to establish and maintain effective working relationships.
Strong commitment to quality and compliance with company policies and regulations.
Demonstrated expertise in planning and organizational skills.
Experienced in project management, strategic planning and organizing work professionally.