It Network Engineer

Installing high- level software security systems.
Redirect problems to correct resource.
Inform management of recurring problems.
Training staff on newly installed hardware and software systems.
Train computer users as necessary.
Ensuring security software is kept up to date.
Responding to general IT requests.
Follow up with customers and users to ensure complete resolution of issues.
Log all help desk interactions.
Resolve technical problems with Local Area Networks and Wide Area networks.
Track and route problems and requests and document resolutions.
Designing and installing computer hardware configurations.
Advise user on appropriate action.
Identify and escalate situations requiring urgent attention.
Troubleshooting network and software issues.
Installing software and networking systems.
Help update training manuals for new and revised software and hardware.
Diagnose and resolve technical hardware and software issues.
Follow standard help desk procedures.
Research questions using available information resources.
Stay current with system information, changes and updates.
Fixing hardware, software, and networking issues.

Bachelor&039;s degree in IT is preferred.
Knowledge of database and networking security systems.
Extensive knowledge of computer hardware system.
Ability to troubleshoot complex software and hardware issues.
Ability to manage 2- 3 employees.

Du Lịch
Laptop
Chăm sóc sức khỏe
Xe đưa đón
Chế độ bảo hiểm
Đào tạo
Tăng lương
Phụ cấp
Chế độ thưởng
Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-27 15:25:03