IT Technician

Job Summary: To ensure, manage, operate and maintain IT system
Network: monitoring network performance, maintain, configure and replace network equipments
VOIP: issue, setup, manage the VOIP phone system.
Support:

Support Head Office,support for end user which is in different location.
Motivate people to work with right direction and provide technical support to the users.
Delivery support at maintenance/ remodeling/ upgrade.
Train for new member about the software and hardware.

Hardware:

General check on desktop,laptop and infrastructure
Maintain data center (servers, UPS, PaBX, network devices)
Solve outage and replace detective hardware
Contact User service/ IT helpdesk on defective hardware
Setup ,monitoring ,maintain CCTV system
Check and maintain office equipment: printers, photocopier, fax…..
Check and maintain label printers, barcode printers, peripherals

Data backup

Change backup tapes according to data backup procedure
Transfer tapes to Head Office for off- site storage

Suppliers

Order consumable suppliers (IT equipment,paper, ribbons, printer cartridges, batteries…)
Make monthly payments to vendors and the internet service provider.
Manage stock of consumable suppliers.

System and application:

Work with AS400 ERP, database and Microsoft product.
Support daily business process, trouble should and advise solution
Programming / developing new apps
Fix Asset management Hardware & software license
Roll out applications

Education

MSCE, CCNA certified is preferred but not a must.
Strong skills and experience without IT diploma is also acceptable
Degree in computer science, automatic control and other related fields;

Experience

3- 5 years in company IT department experience or meets equivalent skill requirements

Knowledge of:

Microsoft SQL
Microsoft Exchange server
Knowledge of installation, configuration, operation and troubleshootingon Microsoft operating systems such as: Active directory, File server, DNS, DHCP…
Good sense of company information security.
Basic network technology
General knowledge of Microsoft Office Products , Windows2000 AD, MS Exchange
Experience in IT Service Management, ability to support end users in handling basic hardware problems on laptops, PCs, and printers, common situations in the office such as Windows, and Office.

Skills and Abilities

Manage our fixed asset and set up safety stock.
Good command of English both reading and writing.
Good time & conflict management skills, multi- task processing ability.
Ability to work in different locations
Team Work
Systematic thinking and the ability to proactively organize and arrange work

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-08-25 23:00:03