Logistics Operations Management
- Oversee logistics daily operations across all regions: Central, Southeast, HCMC, Mekong, and Hanoi.
- Maintain strong communication with Depo managers and staff to resolve issues and improve performance.
- Manage multiple warehouses: Da Nang, Binh Duong (Newland, Vietnam Japan, Cuu Long), HCMC (District 7, District 9, Binh Tan, Hoc Mon), Can Tho, Hai Phong, Ha Noi and any new facilities.
- Coordinate transportation and delivery via company fleet and third- party logistics, including inter- branch movement (South to Hanoi/Hai Phong).
Capacity Planning & KPI Execution
- Collaborate with Sales, Business Development to manage internal stock transfer to ensure meeting expected CSL
- Ensure sufficient storage and delivery capacity for current and new SKUs/brands.
- Align logistics operations with the company’s annual plan and departmental KPIs.
Inventory Control
- Minimize discrepancies between system data and actual stock
- Conduct daily, quarterly, and annual inventory audits per SOP.
- Train warehouse staff in inventory procedures and maintain training records.
Hygiene & Temperature Compliance
- Train warehouse teams and document compliance activities.
- Implement hygiene and temperature controls as per SOP and regulations.
Safety Management
- Enforce safety protocols across all logistics operations.
- Provide safety training and maintain records.
Customer Services
- Deliver responsive services to internal departments, suppliers, and customers.
- Conduct service training and track performance.
- Promote a customer- centric mindset across logistics teams.
People Development & Coaching
- Support career growth and succession planning through structured feedback and performance discussions.
- Align team capabilities with evolving business needs and operational goals.
- Identify skill gaps and provide coaching, mentoring, and development plans for staff at all levels.
- Foster a culture of continuous learning and improvement within the logistics team.
Performance Monitoring & Reporting
- Present findings and recommendations to HOD & BOM.
- Conduct regular team weekly and monthly meetings to review gaps and opportunities for improvement.
- Monitor logistics performance, capacity utilization, and delivery metrics.
Compliance & Other Duties
- Ensure strict adherence to company policies, supplier regulations, and Vietnamese law.
- Execute additional tasks assigned by BOD, suppliers, or customers.
