Mô tả công việc
About Seamless.insure:
Seamless.insure is an end- to- end SaaS- based insurance management platform designed to empower underwriters and distributors with efficiency, compliance, and superior customer experiences. Our platform is adaptable, innovative, and crafted to address the complexities of the insurance sector.
Key Responsibilities:
We are seeking a Senior System Administrator – Infrastructure & Security to take a leading role in managing, optimizing, and securing our IT systems and cloud environments. This role combines deep technical knowledge across infrastructure, Microsoft ecosystems, and security operations, with a strong focus on reliability, compliance, and user support. You’ll work closely with cross- functional teams to ensure business continuity and infrastructure excellence.
System & Infrastructure Management
Design, configure, and maintain Microsoft Office 365 (Microsoft 365 Administrator (Expert), Designs Entra ID, MFA, PIM)
Administer, monitor, and maintain enterprise- level infrastructure (servers, networks, endpoints).
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Implement automation and configuration management tools to drive operational efficiency.
Plan and execute high- availability and disaster recovery solutions.
Manage Active Directory (including inter- forest migrations, upgrades, and AD Connect deployments).
Security Operations & Compliance
Enforce security policies, compliance configurations, and data loss prevention (DLP) controls.
Administer and maintain SIEM solutions for log collection, threat detection, and incident correlation.
Monitor and manage enterprise Anti- Virus platforms and vulnerability remediation efforts.
Collaborate with DevSecOps and TA teams to ensure secure server configurations.
Office 365 & Cloud Services Administration
Oversee Microsoft 365 services including:
Exchange Online, SharePoint Online, Power Automate, and Microsoft Forms
Support integration and governance across Microsoft workloads (Entra, Intune, Defender, Purview, Exchange, Teams).
Microsoft Entra ID (Azure AD) (identity, SSO, access control, MFA, PIM)
Microsoft Intune (device management and endpoint compliance)
Implement and manage policies related to compliance, email security, and information governance.
Operational Support & Communication
Collaborate with end- users and IT support teams to deliver effective IT solutions.
Provide advanced support for infrastructure- related incidents and service requests.
Lead root cause analysis, documentation, and follow- up on incidents and outages.
Governance & Documentation
Contribute to IT policy development and security awareness efforts.
Support internal/external audits by providing system evidence, logs, and reports.
Maintain documentation for infrastructure design, standard operating procedures (SOPs), and change logs.
