Nhân Viên Chăm Sóc Khách Hàng (Hàn/ Nhật)

Cash- guests&039; checks, process all payment types, vouchers, paid- outs, charges, and provide change.
Supply guests with directions and information.
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
Clear departures in computer system.
Verify/adjust billing for guests.
Coordinate with Housekeeping to track room status and guest concerns.
Run and check daily reports, contingency lists, and credit card authorization reports.
Notify Loss Prevention/Security of any reports of theft.
Count and secure bank at beginning and end of shift.
Communicate to appropriate staff when guests are waiting for an available room.
Arrange transportation for guests/visitors.
Process all guest check- ins, check- outs, room assignments, and room change/late check- out requests.
Advise guest of messages.
File guest paperwork or documentation. Operate telephone switchboard station.

Hard- working | Active | Enthusiastic.
Korean/ Japanese: Good communication skills.
Want to develop career path in Marriott International.
Be interested in hospitality industry.

To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
Get competitive salary.
Work 5 days per week- 2 days off per week.
Provided 01 meal/ shift, uniform, free parking motorbike, etc..
Receive training and training for career development.

Cập nhật gần nhất lúc: 2024-10-15 09:15:03