Nhân Viên Dịch Vụ Khách Hàng Customer Service

- Develop training plans for Customer and team members.
- Support Feature Testing for New Solution
- We are looking for Customer Service to join our team and provide the best service to our customer.
- You will working at the newest B2B Fintech Solution at Viet Nam. English – Korea – Vietnamese spoken.
- Monitor and improve processes to improve KPIs, customer experience, and work productivity.
- Make a User manual for Customer.
- Proactive at solve problem, Collaborate with other groups / departments to achieve business goals.

- 3+ Years of Experience in a Customer Service position in the IT Solution industry
- Ability to listen to understand English, good communication.
- Experience with: IT Solution, Fintech Solution, SaaS Solution
- Experience: 3 years, team size from 2- 3
- Experience or knowledge of IT, Fintech, SaaS, ERP is an advantage.
- Understanding how and the organizational model of call center system, Inbound Sales (telesales).

- 13th month salary, company trip
- Health insurance
- Attractive salary

Cập nhật gần nhất lúc: 2024-07-24 02:40:03