Operation Manager

For Operating Hotels:

Lead market research and analysis, define hotel models and determine business strategies for domestic hotel projects.
Support the setup and development of operational standards for hotels within the Group&039;s system. Ensure quality standards are maintained during hotel operations.

For New Hotel Projects / Hotel Renovation Projects:

Monitor overall progress of hotel project construction implementation. Coordinate with relevant units to resolve related issues and accelerate project progress both in general and for the department specifically, ensuring requirements and approvals from authorized levels are met.
Participate in feedback and coordination with relevant departments when approved under the cooperation mechanism.
Provide consulting on operational processes during the design and construction/setup phases of mock- up rooms.
Develop concepts for guestroom design and layouts, functional areas, and service spaces of hotel projects.
Collect and track implementation progress information of hotel projects (including new developments or complete renovations) and provide progress reports as required by direct management, the Board of General Directors, or the Chairman of the Board at each point in time
Support hotel operations during the pre- opening phase: consult and assist in supervising the setup of operational equipment, organizing and advising on the structure of the operational workforce (including staffing, recruitment, job descriptions, recruitment timeline, etc.)
Lead market research and analysis, define hotel models and determine business strategies for domestic hotel projects.
Perform other tasks as assigned by direct management and/or as required by higher authorities.
Carry out support/consulting tasks for hotel operations throughout all development stages of the project—from product development, design, and construction stages to pre- opening and operational phases.

Professional appearance and presentation
Experience: 3–5 years of experience in a similar position
Flexibility to meet the demands of 24- hour operations, including working under pressure and within budget constraints
Certification: Training courses in Hotel Management, Management Skills, etc.
Strong communication skills
Major: Business Administration, Hotel Management, or related fields
English: Proficient in all 4 skills
Problem- solving and customer service skills, especially in high- pressure situations
Educational background: Bachelor’s degree or higher
Extensive knowledge of hotel management and operations
In- depth understanding of hotel operations and services

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-16 13:25:03