Order taker / Nhân Viên Điều Phối Bộ Phận Buồng Phòng

Provides information when requested and promotes hotel’s services, facilities and special events
Issues, receives, records and controls all housekeeping and public area keys and controls all housekeeping pagers
Log down all information received with the name of the caller and information
Reports any health or safety hazards or any complaint or potential complaint to the Manager immediately
Write down in logbook all unusual things such as: Guest instructions / Guest requests, Extra items issue to the guest.
Conversant with emergency evacuation and fire procedures for relevant department
Record and report all maintenance reports and follow up, make out maintenance work order and send them to engineering immediately.
Update the arrival and departure list from FO and inform to the HSKP Assistant and Supervisor assigned in the area.
Ensures that all prescribed housekeeping books are used according to policies properly kept updated.
Operates computer for ready rooms to Front Office and accurate room status information, update housekeeping room status control sheet.
Prepares and issues VIP rooms set up in liaison with Front Office and Floor Supervisors

- Has experience at the position or in Houskeeping is preferred.
- Good english communication
- Be able to handle multi- task.

Salary and Allowances.
Home Visit allowance.
Support to relocation allowance by ranks.
Full Salary & monthly Service Charge in probation period.
Benefits/Các chế độ Phúc lợi
Uniforms are provided according to Hotel standards.
Support shuttle bus to Hotel.
International working environment, joining training courses according standard of AccorHotels.
Support for full meals during the work shift and day off.
Supported housing staff with full amenities and entertainment area.
Insurance policy/Chính sách bảo hiểm
Suncare Insurance according to the provisions of policy SunGroup
Insurance according to the provisions of Labour law

Cập nhật gần nhất lúc: 2024-05-21 18:05:05