Product Owner

Collaborate with Tech/AI/QA/DevOps teams on architecture design, API/SDK, security, and performance optimization.
As a Product Owner at FinOS, you will take end- to- end ownership of both internal platforms/services and customized partner solutions (eKYC, eSignature, Micro- Lending, etc.).You will collaborate closely with cross- functional teams—Sales, Tech, AI, and Delivery—to build scalable, secure, and high- impact fintech products that drive business performance and innovation.
Lead discovery (user interviews, JTBD, prototyping, experiments) and delivery (sprint planning, review, release).
Write and manage PRDs, user stories, and acceptance criteria (BDD).
Overview
Define product vision, strategy, and roadmap aligned with business objectives.
Identify user problems, define success metrics, and manage product backlog using data- driven prioritization.
Key Responsibilities 1. Internal Products (Services & Platforms)
Partner Solutions (Vendors & Customers)
Manage vendors: RFP/RFQ process, capability evaluation, SLA tracking, and integration roadmap.
Lead PoC, Pilot, and Go- Live phases; manage change requests, risks, and compliance (security, privacy, data protection).
Collect and analyze business requirements; conduct gap analysis and design end- to- end solutions.
Business Enablement
Translate business opportunities into product roadmap and release planning.
Support Sales/Pre- sales teams in solution demos, effort estimation, and proposal/SoW preparation.
Performance & Operations
Track and optimize key KPIs: adoption, conversion, uptime/SLA, time- to- yes, fraud/default rate, cycle time, NPS/CSAT.
Maintain product documentation: BRD/PRD, API mapping, data flow diagrams, and reports.
Culture & Collaboration
Coach the team to work in a data- driven and outcome- oriented manner.
Act with ownership, customer focus, and team- first mindset.

Experience with AI/ML, OCR, LLM/RAG, rule- engine, BPMN, or event- driven systems is advantageous.
Certifications such as PSPO/CSPO, PMP/PMI- ACP are a plus.
Analytical and data- driven mindset: capable of designing metrics, using dashboards/SQL, and conducting experiments.
Demonstrated qualities: ownership, bias- to- action, customer- centricity, and collaboration.
Proficient in PRD writing, user story definition, backlog grooming, and prioritization frameworks (RICE/ICE/MoSCoW).
Excellent communication skills in both Vietnamese and English (technical and business).
Hands- on experience in at least one domain: eKYC/eID, eSignature, Lending/Credit Scoring, Payments, Fraud/Risk, or Data/AI applications.
Understanding of security, privacy, and regulatory compliance (e.g., KYC/AML).
Minimum 5 years of experience as a Product Owner/Manager or Business- Tech hybrid in FinTech, Banking, InsurTech, Payment, or Identity.
Strong stakeholder management skills across internal teams, vendors, and partners.
Familiarity with multi- tenant platforms, API versioning, SLA/performance monitoring, or OWASP/IAM security practices.
Knowledge of Agile/Scrum or Scrumban methodologies with full rituals (planning, review, retro).
Familiar with API/SDK design, JSON, HTTP status codes, and system/data- flow diagrams.

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Cập nhật gần nhất lúc: 2026-01-13 18:35:03