Other Duties
Data Tracking: Maintain and update order information tracking charts and stock records.
Performance Tracking: Monitor staff performance, identify areas for improvement, and provide guidance and support.
Special Projects: Contribute to special projects or initiatives as assigned by top management.
Order Handling and Documentation
Compliance: Ensure compliance with relevant standards and regulations, such as CT- PAT, ISO 9001, ISO 14001, OHSAS 1800, and Lean.
Order Tracking: Monitor order status, inform customers of any changes or delays, and handle order cancellations or modifications.
Material Management and Planning
Department Coordination: Coordinate with Development and Technical departments to obtain required information before the order due date.
Material Replacement: Manage material replacements in collaboration with the QA Department, supplier, and customer.
Material Booking: Prepare necessary documents, including technical documents and yield information, to initiate material booking upon receiving orders.
Quality and Compliance
Staff Management: Oversee and allocate tasks to staff based on their capabilities, ensuring efficient implementation of material procurement and planning.
Problem Solving: Address issues within the scope of responsibilities and escalate problems beyond the scope to the Merchandiser Manager for consultation.
Department Meetings: Participate in meetings with other departments to coordinate activities and address issues.
Supplier Performance: Track and evaluate supplier performance, including on- time delivery, quality, and compliance.
Order Processing: Review customer orders, ensure accuracy of information (style, quantity, FOB price, ex- factory time), and communicate any discrepancies to customers.
Supplier and Material Management
Document Approval: Approve specific documents within authorized limits.
Innovation Promotion: Encourage staff to explore innovative approaches to improve efficiency and effectiveness.
Material Tracking: Monitor material arrival, address delays, and coordinate with relevant departments to find solutions.
Quality Assurance: Collaborate with the QA Department to ensure adherence to quality standards and customer requirements.
Material Reporting: Provide regular reports on stock levels, material movements, and customs data to relevant departments.
