Quản Lý Nhà Hàng

DUTIES AND RESPONSIBILITIES:

GENERAL:

Daily coordination with Front and Back of the House restaurant operations
Works closely together with the Kitchen Head to sustain quality, consistency and hygiene
Position is required to be in Tap Room during peak hours to support and manage the team
Guest service is the primary job function of the Manager

standards

Implement policies and protocols that will maintain future Tap Room operations
Responsible for the PSBC Tap Rooms Standards being properly executed
Reviewing and responding to reviews within 24hrs, respond to other request of customer regarding events, bookings etc..
Handling administration and required paperwork
Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
Making improvements to the running of taproom business and developing the restaurant
Providing the PSBC service standards

STAFF

Train and supervise employees on proper customer service practices and knowledge of our
Recruit & train new employees to the PSBC’s standards

brand, beer & food

Organize bi- weekly review meetings and discuss ways to improve, write down points of action

and keep track of possible recurring issues

Appraise staff performance by evaluating regularly and provide feedback to improve productivity
Create staff schedules, organize cross trainings within the Tap Rooms
Achieve and maintain appropriate level of knowledge about Craft Beer

FINANCIAL

Control operational costs and identify measures to cut waste
Be responsible for profit and loss (P&L) for the Tap Room and able to explain all financial
Oversee stock levels and create par levels
Maximize revenue and minimize expenses

Report weekly, monthly and quarterly

EVENTS

Provide feedback on events
Hosting, promoting and organizing scheduled events
Ensuring that the right promotional materials are available per event
Be responsible for coming up with new events

REQUIREMENTS

Commitment to providing exceptional service to customers and support to staff members.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Time and project management skills.
Bachelor’s Degree in Business, Management, or related field.
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
At least 3 years experience in the same position
Strong understanding of business management, financial, and leadership principles.

Holidays: You will have 10 days off and receive full salary according to Vietnam Labor Law.
13th month salary: According to the provisions of the Labor Law and Company Regulations.
Travel allowance and per diem: According to Company policy.
Company Travel: According to company policy.
Discount Policy: You will enjoy the Company&039;s policies and benefits applicable to employees of Pasteur Street Craft Beer Restaurant Trading and Services Joint Stock Company (50% for drinks and 50% for food).
Insurance: Compulsory social insurance, health insurance and unemployment insurance are complied with Vietnamese Law. Besides, you are entitled to the Health Insurance package paid by the Company.
Annual leave: You will have 12 annual leave days for 1 year and 12 months.

Cập nhật gần nhất lúc: 2025-06-27 17:35:02