[QUINCE] Hostess

Team Collaboration: Act as the vital link between the office and service teams, assisting in restaurant setup and ensuring all service stations are clean and stocked.
Revenue Optimization: Contribute to the restaurant’s success through strategic upselling and effective table management.
Guest Loyalty & Insights: Analyze customer profiles to build loyalty and provide detailed monthly data reports to the Operations Manager.
Reservation & Inquiry Management: Handle all booking inquiries via phone, email, and social media with professionalism and efficiency.
The Art of Welcome: Provide a warm, personalized greeting and farewell to every guest, ensuring a high level of satisfaction from the moment they arrive.
Operational Excellence: Manage opening/closing checklists, coordinate with the accounting team on red invoice requests, and source third- party vendors for special guest requests (flowers, cakes, etc.).

Tech- Savvy: Proficient in Microsoft Office (Word/Excel), email etiquette, and social media platforms (Facebook/Instagram).
Experience: 6 months to 1 year of experience in a similar role within the F&B or hospitality industry.
Knowledge: A solid understanding in Food & Beverage industry.
Communication: Working fluency in both English and Vietnamese.
Professionalism: Exceptional grooming standards, attention to detail, and the ability to remain calm and energetic under pressure.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-12-27 18:50:02