Receptionist

Anticipating and addressing guests&039; needs, and resolving their problems and complaints.
Checking guests in on arrival and out on departure..
Assisting the reservations manager with taking reservations.
Complying with hotel procedures and safety policies.
Performing duties on a daily checklist.
Operating switchboard and assisting with inquiries.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Greeting and thanking guests in a sincere, friendly manner.

Excellent customer service and conflict resolution abilities
Tourism & Hospitality experience preferred
Competent in Microsoft Office software
Feel comfortable working in a fast- paced environment requiring multitasking
High school diploma or suitable equivalent
Strong problem- solving skills required

Annual Leaves
Follow the government social insurance, health insurance, unemployment insurance
Working 5 days per week- off 2 days per week
Competitive salary and monthly service charge
24 accident insurance
Join in hotel activities
Training opportunities for career development

Cập nhật gần nhất lúc: 2024-03-30 18:38:23