Receptionist - Danang Marriott Resort & Spa, Non Nuoc Beach Villas

Assisting the reservations manager with taking reservations.
Checking guests in on arrival and out on departure..
Anticipating and addressing guests&039; needs, and resolving their problems and complaints.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Performing duties on a daily checklist.
Operating switchboard and assisting with inquiries.
Complying with hotel procedures and safety policies.
Greeting and thanking guests in a sincere, friendly manner.

Strong problem- solving skills required
Excellent customer service and conflict resolution abilities
Competent in Microsoft Office software
High school diploma or suitable equivalent
Feel comfortable working in a fast- paced environment requiring multitasking
Tourism & Hospitality experience preferred

Annual Leaves
Competitive salary and monthly service charge
Working 5 days per week- off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24 accident insurance
Join in hotel activities
Training opportunities for career development

Cập nhật gần nhất lúc: 2024-03-30 11:15:34