Receptionist

Keep contact information to coordinate, support departments into the building operation,
Report directly the daily / weekly work of the Receptionist to the Direct Manager, Property Manager as prescribed.
Always update and maintain all customer information (especially customer phone book) on the computer, accurately record customer signatures,
Manage incoming and outgoing faxes, storage when requested,
To be responsible for managing the lobby work such as: Answer the phone, transfer calls, receive messages, deliver letters and ensure that the recipient&039;s address is correct, compose letters and parcels, arrange letter neatly and put it in the customer&039;s mailbox, ensure that the reception area and the lobby are always clean, manage the Building Management&039;s notices in the lobby,
Master the profession, build regulations, understand the Building to guide, answer questions from residents, customers ... of the building, direct contact information to get information (if possible and allowed),
Always improve knowledge about handling emergency situations in the building according to the process,
Collect resident’s fees and pay them to the Project Accountant according to regulations (if any),
Greet and welcome guest of Building and Developer,

Intermediate to advanced skills with Microsoft Office Suite (e.g. Word, Excel, Outlook)
Excellence verbal communication English
Proven work experience as a Receptionist, Customer Services or similar roles
Be impartial, progressive, highly responsible, Service awareness and good compliance, able to work in shifts.
Good listening, questioning and presentation skills. Know basic data analysis, able to write documents/ letters, read comprehension and properly implement the processes and related work instruction.
Hospitality / tourism/ reception services available
High school degree or higher,

Môi trường chuyên nghiệp
Có cơ hội thăng tiến trong công việc.
Ngoài bảo hiểm theo Luật, còn có Gói bảo hiểm tai nạn 24/7

Cập nhật gần nhất lúc: 2024-08-17 12:20:02