Receptionist – Mercedes-Benz Showroom

Main responsibilities:

Welcome and guide customers, partners, and visitors to the appropriate departments (Sales, Aftersales, CRM, F&I, etc.).
Coordinate with Registration staff to ensure demo vehicle circulation registration fees are settled before deadlines
Maintain updated visitor logs, customer appointment schedules, and records of customer interactions.
Record customer information, assist in preparing feedback reports, and support administrative tasks
Support showroom events and perform other duties assigned by Management
Assist in arranging vehicle transformations as required
Handle incoming calls, emails, and correspondence; support serving drinks and customer care in the showroom
Ensure the reception and showroom entrance area is always clean and professional
Receive, record, and distribute internal and external mail/documents to relevant departments

Professional appearance, friendly manner, and strong problem- solving skills.
Basic computer literacy (MS Office, email, data entry).
High school diploma or above; receptionist or customer service experience preferred (automotive or non- automotive).
High service- mindedness, always greeting and assisting customers in a professional and welcoming manner
Good communication skills with basic English ability (able to read and understand simple correspondence).
Customer- oriented with basic complaint- handling skills.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-08-29 13:35:02