Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng)

Follow proper escalation procedures when addressing guest concerns.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Answer questions about property facilities/services and room accommodations.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

At least 1- 2 year working experience at same position.
Can communicate fluently by English.

Vacation/annual leave | Periodic health examination.
2 month probationary period, receive full salary & service fee bonus & participate in social insurance
PVI comprehensive health insurance.
Career development opportunities at Sheraton hotel chain and Marriott International.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
05 working days according to regulations | 02 days off per week.

Cập nhật gần nhất lúc: 2024-07-29 09:25:03