Retail Leisure Consultant - English Speaking Markets

Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
Maintain relationships with retail travel agents by ensuring personal service is optimized.
Keep others informed by sharing information.
Report any errors regarding information onTourplan to Supervisor.
Liaison with Product and Reservations departments to ensure feasibility of options.
Work with operations or reservations to help solve problems for clients on the ground when required.
Identify and take action to up- sell and promote all TOI destinations, Tailored Experiences and partner products.
Gather information to fully understand agent requests and present options to meet their needs.
Negotiate fees and changes with agents (where necessary) to gain agreement.
Attend regular training courses to keep up to date with both product and procedure.
Inform product department of any product feedback.
Send individual booking invoices to agents or direct clients when bookings are confirmed.
Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.
Co- ordinate with Product Department to update content and tariffs.
Send final confirmation and any travel documents or vouchers to agents.

Knowledge of tourism, geography, foreign cultures
Personal travel within the region
Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
Graduate in Tourism, Hospitality, Economics or Business preferred
Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region
Excellent written and spoken English

Ngành nghề: Nhà hàng / Khách sạn, Du lịch
Hình thức: Nhân viên chính thức
Cấp bậc: Nhân viên
Kinh nghiệm: 1 Năm
Địa điểm: Hồ Chí Minh

Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region
Graduate in Tourism, Hospitality, Economics or Business preferred
Knowledge of tourism, geography, foreign cultures
Excellent written and spoken English
Personal travel within the region
Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)

- Tăng lương
- Chăm sóc sức khỏe
- Đào tạo
- Chế độ bảo hiểm
- Nghỉ phép năm
- Laptop
- Chế độ thưởng
- Du Lịch

Cập nhật gần nhất lúc: 2025-01-03 02:45:02