*** Position Summary:
The Sales and Business Development Manager is responsible for driving sustainable revenue growth and market penetration within Office Solution Division. This role entails developing strategic customer relationships, identifying new business opportunities, and executing consultative sales strategies tailored to corporate, commercial, education, etc. clients. The manager will oversee the full sales cycle — from lead generation to contract closure — while ensuring high standards of customer experience and operational efficiency. This includes monitoring, reporting about customers, competitors, market activities as well as managing sales enquiries, sales quotation and receivables. Supervise the sales team and coordinate with cross- functional divisions and suppliers to ensure delivery products smoothly & on schedule.
* Performance objectives:
Complete monthly/ quaterly project report/ forecast to DM/MD and Suppliers
Collect, update and analyze customers’ data, competitors’ and market movement in terms of price, products, network and services
Keep updated list of current or potential projects in agreed upon format.
Manage customers, suppliers & partners relationship
Find other furniture suppliers that are qualified
Actively join conferences, meetings, and industry events to get to know and strengthen the relationship with Owner, PM, Contractors, Architects, Property management, industry
Manage successful big projects and control installation workers with no complain from customers or partners.
Researching new market trends, new products, etc.
Proactive provide solutions to improve more excellent performance.
Seeking new customers monthly including designers, architect and construction companies indicated place and timing with the objective to achieve the sales target.
Identify key clients status and suppliers complaints, and bottlenecks.
Follow up and develop the sales process including sales quotation and receivables independently or under guideline from DM/MD
Cooperate strongly with cross- functional divisions to achieve significant objectives, especially with Accountant and Logistic Divisions to ensure collect receivables as well as deliver products accurately and timely.
Master product knowledge and deliver to new team members
Work through Division Manager for calendar–based monthly or quarterly training plan.
Get involved in recruiting and training personnel and helping team members develop their skills.
Identify the current status and proactively outlined plan for the specific objectives.
Allocate project to the salesteam
Join meeting with customer, work on strategy, follow and supervise closely salesman, new staff’s projects to increase the chance of winning
