Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management.
Provides direction on, and conducts market research and analysis
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue.
Travel when required to promote the hotel and develop potential business
Conduct client interviews
Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Solicits business and follow up on referrals and potential sales leads
Perform other duties as assigned.
Services existing business through management of account bases
Attends trade shows and sells conference space when directed
Maintain regular contact with IHG regional hotels and reservation networks
Entertain clients
Provides direction on and conducts market research
Sell all facets of the hotel
Maintain regular contact with the IHG hotels in your region and the regional reservation office
Develop awareness and reputation of the hotel and the brand in the local community.
Monitors competitors activities and assists in marketing intelligence
Refers sales leads to appropriate personnel within the InterContinental Hotels Group
Develop and maintain a regular pattern of sales calls, meeting with principals of target market
Manage the corporate head office and the preferred hotel history for that company
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
Builds profile within local market place through attendance at various events and local market place
Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment.
Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
Manage day to day sales activities and build relationship with team members
Assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
Personally build clear and open lines of communication with intra departments
Plan and conduct familiarization tours and site inspections
Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores.
