Sales Support - B2B - English Required

SCOPE OF WORK
Type of product/ service: SSL certificate
Sales (50%)

Record sales trends and liaising with account managers to develop sales strategies.
Support manager to identify and prospect potential B2B clients
Manage customer accounts, follow- up order status, provide troubleshooting assistance for orders, account statuses, and other problems.
Support to manage sales tracking tools, compile reports, maintain an organized and accessible file system for administrative and sales professionals
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
Answer customer inquiries, schedule meetings, sales appointments, and events.
Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system.

Customer Support (50%)

Report any unusual activity to your supervisors.
Support customers concerns, issues, inquiries related to SSL certificates: validation, technical issues (will be trained).
Ensure all tasks are done within required time frame set out by department procedure.
Other tasks as assigned.
Support processing and making purchasing order/ Balance sheet monthly.
Verify documents and ensure all the applied information is accurate with the registration business; support process orders on system.

Bachelor’s degree in related field.
Have experience in IT field is a plus
Ability to work independently or in a team to solve all the requests and other diverse issues from customers
Good communication, problem- solving, speed at work and learning attitude
Good English skill, able to communicate in English- speaking environment
Have 6- month to 1- year of experience in similar roles

Income & Achievement

13th month salary and Annual Performance Bonus
MVP and Shining star awards at the end of year
Global and professional working environment
Competitive salary, salary review once a year

Workplace Happiness

Gifts on special occasion and fully stocked snack corner
Company trip, YEP and monthly gathering time
Premium Private Medical Insurance PVI and annual health check
Be well- equipped with new working equipment
Full SHUI as Vietnamese Law
15- day annual leave, Christmas leave and 30- min menstrual leave for women
Sponsored training courses and book purchase quarterly

Cập nhật gần nhất lúc: 2025-01-06 05:00:03