Sales Support

Work Location: Pham Van Bach Street, Cau Giay, Ha Noi
Working time: Monday- Friday (8.00 AM- 5.48 PM)
RESPONSIBILITIES:
Contacting Potential or Existing Customers:
Use scripted communication to inform customers about our products or services.
Answer any questions they may have about our offerings.
Understanding Customer Requirements:
Direct prospects to the field sales team when necessary.
Support BD team for quotation, customer&039;s following up, Joint sale visit,
Collaboration with the Business Development Team.
Tailor your approach to close sales effectively.
Ask relevant questions to understand customer needs.
Data Management:
Enter and update customer information in the database.
Process orders accurately.
Customer Relations:
Go the extra mile to meet sales quotas and facilitate future sales.
Other Assignment from Part Leader
Handle grievances professionally to maintain the company’s reputation.
QUALIFICATION:
Familiarity with relevant computer programs (e.g., CRM software) and telephone systems.
Proven experience as a telesales representative or in a similar sales/customer service role.
Bachelor Degree, preferred in Logistics/supply chain, economics or related fields.
Successful track record of meeting sales quotas, preferably over the phone.
Ability to learn about our products and services and effectively describe/explain them to prospects.
Fresher is acceptable.
Outstanding negotiation skills to resolve issues and address complaints.
Cool- tempered and able to handle rejection.
Excellent communication and interpersonal skills.

Cập nhật gần nhất lúc: 2024-10-21 13:45:02