Salesforce Business Analyst

ABOUT THE JOB:

Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
Create and maintain documentation related to Salesforce configurations, processes, and user guides.
Provide training and support to end- users on Salesforce functionalities and best practices.
Analyze existing business processes and identify areas for improvement using Salesforce solutions.
Conduct user acceptance testing (UAT) to ensure that solutions meet business requirements and quality standards.
Stay updated on Salesforce features and best practices to recommend enhancements and optimizations.
Work with cross- functional teams to ensure successful project delivery and alignment with business goals.
Design and configure Salesforce applications to meet business needs, including custom objects, workflows, and reports.

ABOUT YOU:

Bachelor&039;s degree in Computer Science, Information Technology, or a related field is required.
Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, etc.
Strong communication and interpersonal skills to work effectively with stakeholders at all levels.
Excellent analytical and problem- solving skills.
From 3+ years proven experience as a Business Analyst, preferably with a focus on Salesforce.
Proficiency in Salesforce configuration, reporting, and data management.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.
Experience with Agile methodologies is preferred.

Benefits

13th- month salary
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
International team with flexible working time + hybrid working
14+ annual leaves per year
Mobility: Opportunities to be on- site abroad in our offices in over 60+ countries
Project reviews and yearly performance appraisals
Annual company trips
Tailor- made career path
Premium healthcare insurance, starting from your probation period
Technical workshops and training courses

Cập nhật gần nhất lúc: 2024-11-07 14:55:02