Salesforce Developer (Cloud/ English)

SECUTIX is an industry- leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Your responsibilities

Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Contribute to document Salesforce platform (user guides, specifications, …).
Proven experience: Force.com Platform, PAAS, SAAS
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Monitor system performance and identify issues.
Administer users’ permissions on objects, fields, and reports.
Create customizations for use with Salesforce.

Yêu cầu công việc

2+ years’ experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
Demonstrates professionalism and confidence: dynamic thinker, proactive, can- do attitude, problem solver, and result- oriented.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
Strong analytical skills to investigate and correctly identify the root cause
Experience with technical and business documentation
Eagerness to learn, develop, and get involved in a wide range of tasks.
Has a customer- oriented mindset.
Good time management skills, able to identify and prioritize urgent/ critical requests
Has the ability to work with end- users from non- tech departments like Sales, Service, Marketing
Strong communication and presentation skills
Proficient in English is required.
1+ year experience with Salesforce Flow and other OOTB features
Salesforce Certified Administrator.
Bachelor’s degree in computer science, information technology, engineering, or related field.

Nice to have

Knowing French/German/ Spanish is a strong plus..
ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics

Professional European- based company
Annual company trips and team- building events
Performance bonus of up to 4 months’ salary
Hybrid home/office working model
Loyalty programs
Opportunities for travel to Europe
Attractive salary
Structured training & development roadmap
Well- being activities
Flexible working time
Premium healthcare insurance
Good work- life balance

Cập nhật gần nhất lúc: 2024-10-06 12:35:02