Senior Business Analyst (Operations)

Supervise daily operations:

Meticulously review all operational processes to guarantee all compliance with established requirements
Proactively identify and address operational concerns promptly, implementing preventative solutions to mitigate the issues.
Align closely with Head of Operations to execute strategic initiatives and effectively synchronizing operational processes with overall business objectives.

Reporting and analysis:

Develop and maintain key metrics and comprehensive reports that accurately track departmental effectiveness and performance.
Continuously analyze and optimize operational workflows, generating data- driven recommendations to improve efficiency and productivity.

Drive continuous improvement:

Actively collaborate with the technical department to improve our operational systems and tools.
Test and deploy streamlined workflows that drive operational efficiency.
Identify operational opportunities by analyzing both internal and external data and proposing enhancements to elevate operational excellence.
Conduct research to identify new operational technologies and methodologies, recommending their implementation to optimize operations and gain a competitive edge.

Strong analytical and problem- solving skills with proficiency in Microsoft Office Suite, databases, and operational systems.
Fluency in English is a must. Third language will be a strong advantage.
Strong organizational and time management skills, along with a spirit of continuous learning, creativity, and a dynamic work style
Excellent communication skills, with the ability to work both in teams and independently, and collaborate with cross- functional teams.
Minimum of 2+ years of experience as a Business Operations Analyst or similar role, preferably in the retail, e- commerce, or telecommunications sector
Ability to adapt quickly and honestly under high work pressure.
Familiarity with accounting, supply chains, and project management, as well as an understanding of business operations and procedures

Comprehensive benefits package (health insurance, paid time off, work- from- home, etc.).
Thrive in a professional, dynamic, and friendly work environment, with ample opportunities for career growth and advancement.
Competitive salary structure, commensurate with your skills and performance

Cập nhật gần nhất lúc: 2024-07-20 14:50:02